24 white roses with red wrap

In some instances, our photo may represent an overall theme or look that can be made as similar as possible, but keep in mind flowers can vary depending on availability.

Although the actual bouquet may not precisely match the photo, its temperament will. Occasionally, substitutions of flowers and/or containers happen due to weather, seasonality and market conditions which may affect availability. If this is the case with the arrangement you’ve selected, we will ensure that the style, theme and color scheme of your arrangement is preserved and will only substitute items of equal value or higher value.

If any design elements are of major importance to your order, please include them in the florist instructions at checkout or contact us to ensure availability.

We do not offer refunds or exchanges. Once the arrangement is out of our hands we are no longer responsible, we always hand them over with the best care.